jiliif Casino
Privacy Policy

Data Controller Identity

The data controller responsible for the personal information collected through the jiliif platform is the operator of jiliif Casino, a PAGCOR-licensed online gaming entity operating the website accessible at jiliif.net. As data controller, jiliif determines the purposes and means of processing personal data belonging to platform users, registered account holders, and visitors.

jiliif has designated a Data Protection Officer (DPO) in accordance with the requirements of Republic Act No. 10173 and the National Privacy Commission's implementing rules. The DPO is responsible for overseeing this Privacy Policy, handling data subject rights requests, managing data breach response procedures, and serving as the primary point of contact with the National Privacy Commission.

Categories of Personal Data We Collect

jiliif collects personal data in the following categories, depending on the nature of your interaction with the platform:

2.1 Identity and Contact Information

• Full legal name as it appears on government-issued Philippine identification;
• Date of birth (for mandatory age verification — you must be 21 or older);
• Philippine mobile number (used as primary account identifier and for OTP verification);
• Residential address;
• Email address, where provided.

2.2 Identity Verification Documents

• Copy or photograph of a valid Philippine government-issued ID (PhilSys National ID, driver's licence, passport, or postal ID);
• Selfie or live photograph taken for biometric identity matching at the time of KYC submission;
• Additional proof-of-address documentation where requested by the compliance team.

2.3 Financial and Transaction Data

• GCash account details (masked mobile number linked to GCash wallet);
• PayMaya account reference information;
• Bank account details (BPI, BDO, Metrobank) where used for transactions — account name and account number;
• USDT wallet address for cryptocurrency transactions;
• Complete deposit and withdrawal transaction history, including amounts, timestamps, and payment method used;
• Account balance information.

2.4 Gaming and Betting Activity Data

• Individual bet records including game type, stake amount, outcome, and timestamp;
• Game session duration and frequency data;
• Bonus and promotion usage history;
• Responsible gaming tool settings and any self-exclusion or limit requests;
• Sports betting market selections and wager history.

2.5 Technical and Device Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system version, and browser type;
• Device identifier (where available and relevant to fraud prevention);
• Session logs including login timestamps, pages visited, and actions taken on the platform;
• Cookie and tracking data as described in Section 7.

2.6 Communications Data

• Records of communications between you and jiliif's support team, including live chat transcripts, support ticket content, and SMS correspondence;
• Survey or feedback responses where voluntarily submitted.

How We Collect Personal Data

jiliif collects personal data through the following channels and means:

• Direct registration: Information you provide when creating a jiliif Account, including mobile number, date of birth, and password;
• KYC verification submissions: Identity documents and selfie photographs submitted through the platform's verification interface;
• Transaction processing: Data captured automatically when you initiate a deposit, withdrawal, or bet on the platform;
• Platform interaction: Technical data captured automatically through server logs, cookies, and session tracking as you navigate and use jiliif;
• Support communications: Information you provide when contacting jiliif's live chat, submitting a support ticket, or communicating via SMS;
• Payment service providers: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency network nodes when processing your financial transactions;
• PAGCOR and regulatory sources: Regulatory information received from PAGCOR or other competent Philippine authorities as part of licensing compliance and player protection obligations.

Legal Bases for Processing

jiliif processes personal data on the following legal bases as prescribed by the Data Privacy Act of 2012:

How We Use Your Personal Data

jiliif uses the personal data it collects for the following specific purposes:

5.1 Account Management

To create and administer your jiliif Account, verify your identity against PAGCOR requirements, authenticate your logins, send OTP verification codes to your registered mobile number, and communicate with you about your Account status, security alerts, and service updates.

5.2 Gaming Services Delivery

To operate the games, live dealer tables, sportsbook, Bingo rooms, Poker rooms, Dragon Tiger tables, and all other jiliif services you access following login. This includes maintaining bet records, calculating and crediting winnings, applying bonus awards, and displaying your account history accurately.

5.3 Financial Transactions

To process deposits from GCash, PayMaya, BPI, BDO, Metrobank, and USDT; to process withdrawal requests to your registered payment methods; to maintain accurate transaction records; and to investigate and resolve payment disputes.

5.4 Regulatory Compliance

To comply with jiliif's obligations under PAGCOR's licence conditions, the Philippine Anti-Money Laundering Act, the Data Privacy Act, and any other applicable Philippine law or regulation. This includes generating reports required by PAGCOR, submitting covered and suspicious transaction reports to the Anti-Money Laundering Council (AMLC) where legally mandated, and responding to lawful requests from competent Philippine authorities.

5.5 Fraud Prevention and Security

To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, cheating, unauthorised account access, and other conduct prohibited under jiliif's Terms and Conditions. jiliif uses automated and manual review processes for this purpose, including device fingerprinting, behavioural analysis, and IP geolocation.

5.6 Responsible Gaming

To monitor gaming behaviour for indicators of problem gambling, enforce responsible gaming limits and self-exclusion settings applied to your Account, and to send responsible gaming reminders and notifications as required by PAGCOR's Responsible Gaming Framework.

5.7 Marketing Communications

Where you have explicitly consented, to send you information about jiliif promotions, new games, special events, and offers. You may withdraw your consent to marketing communications at any time by contacting support at jiliif.net. Withdrawal of marketing consent does not affect your ability to use the jiliif platform.

5.8 Service Improvement

To analyse aggregated, anonymised usage data to understand how the platform is used, identify technical issues, and improve game selection, user interface design, and overall platform performance. Aggregated analytics data does not identify individual players.

Data Sharing and Third-Party Disclosure

jiliif does not sell, rent, or trade personal data. We share personal data with third parties only in the following circumstances:

6.1 Payment Service Providers

Transaction data is shared with GCash (G-Xchange, Inc.), PayMaya (PayMaya Philippines, Inc.), BPI, BDO, Metrobank, and cryptocurrency network processors as necessary to complete deposits and withdrawals you initiate. Each provider processes this data under their own terms and applicable Philippine financial regulations.

6.2 Game Content Providers

jiliif's game library includes titles from JILI and other certified third-party studios. These providers may receive technical session data necessary to deliver their games (such as session tokens and bet data), but they do not receive your identity documents, payment details, or contact information.

6.3 Identity Verification Services

Where automated identity verification technology is used to process KYC document and selfie submissions, relevant data is shared with the verification service provider under a data processing agreement that restricts use to verification purposes only.

6.4 Regulatory Authorities

jiliif shares data with PAGCOR as required by our licence conditions, and with the AMLC as required by the Anti-Money Laundering Act. We respond to lawful requests from competent Philippine courts and law enforcement agencies in accordance with due legal process.

6.5 Professional Advisers

jiliif may share limited personal data with legal counsel, auditors, and other professional advisers where necessary for the conduct of their engagement, subject to confidentiality obligations.

Cookies and Tracking Technologies

The jiliif platform uses cookies and similar tracking technologies to operate key platform functions and to understand how players use the service. The categories of cookies used are:

Strictly necessary cookies cannot be disabled as they are essential to the secure operation of your jiliif Account. For other cookie categories, you may manage your preferences through your browser settings. Note that disabling functional cookies may affect your platform experience.

Data Retention Periods

jiliif retains personal data for the following periods, after which data is securely deleted or irreversibly anonymised:

Where retention beyond these periods is required by a specific legal obligation — such as an ongoing AMLC investigation, court order, or PAGCOR audit — jiliif will retain the relevant data for the duration of that obligation.

Data Security Measures

jiliif implements the following technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration:

• Encryption in transit: All data transmitted between your device and jiliif's servers is encrypted using TLS (Transport Layer Security) protocols of industry-standard grade;
• Encryption at rest: Sensitive personal data including identity documents and payment account references are encrypted at rest using AES-256 encryption;
• Password hashing: Account passwords are stored using one-way cryptographic hashing algorithms; jiliif staff cannot access or view plaintext passwords at any time;
• Access controls: Access to personal data is restricted on a strict need-to-know basis. Staff with access to personal data operate under confidentiality obligations and receive data protection training;
• Two-factor authentication: Available and recommended for all jiliif Accounts — reduces the risk of unauthorised access even in the event of password compromise;
• Security monitoring: jiliif's systems are monitored for unusual access patterns, intrusion attempts, and data security anomalies;
• Penetration testing: The jiliif platform undergoes periodic security assessments to identify and remediate vulnerabilities;
• Data breach response: jiliif maintains a documented data breach response procedure in accordance with NPC requirements, including mandatory breach notification to the NPC and to affected data subjects within prescribed timeframes where applicable.

No security system is completely impenetrable. jiliif takes reasonable and diligent steps to protect your data, but cannot guarantee absolute security against all threat vectors. You are responsible for keeping your own Account credentials secure and for reporting suspected unauthorised access to jiliif immediately.

Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you hold the following rights with respect to your personal data held by jiliif. All requests should be directed to jiliif's DPO as described in Section 15:

Minors and Age Restriction

The jiliif platform is strictly for individuals who are 21 years of age or older, in accordance with PAGCOR's minimum age requirements for online gaming in the Philippines. jiliif does not knowingly collect personal data from individuals under the age of 21.

jiliif enforces mandatory age verification through KYC document review for all registered Accounts. Any Account discovered to belong to an individual under 21 will be immediately closed, all gaming activity voided, deposited funds returned to the originating payment method, and the data retained only for the period required by regulatory anti-fraud obligations before deletion.

If a parent or guardian becomes aware that their child under 21 has submitted personal data to jiliif, they should contact jiliif's DPO immediately at the contact details in Section 15 to request data deletion and Account closure.

Cross-Border Data Transfers

In operating the jiliif platform, certain personal data may be processed by third-party service providers (including game content providers and technical infrastructure partners) whose servers or operations are located outside the Philippines.

Where such cross-border data transfers occur, jiliif ensures they are conducted in accordance with Section 21 of the Data Privacy Act and NPC guidelines, specifically that the receiving jurisdiction or organisation provides an adequate level of protection for the personal data, or that appropriate safeguards — such as contractual clauses approved by the NPC — are in place.

jiliif does not transfer financial account data (GCash, BPI, BDO, etc.) outside the Philippines except as required to process your transactions through the licensed Philippine payment networks.

Responsible Gaming Data Processing

jiliif processes gaming activity data for responsible gaming purposes as a legal obligation under PAGCOR's Responsible Gaming Framework. This includes:

• Monitoring aggregate deposit, loss, and session frequency patterns to identify behaviour consistent with problem gambling indicators;
• Enforcing deposit limits, loss limits, and session time limits you have applied to your Account;
• Processing and recording self-exclusion requests — self-exclusion records are retained permanently to prevent re-registration during the exclusion period;
• Generating PAGCOR-required responsible gaming activity reports on an aggregated, anonymised basis.

Responsible gaming data is not used for marketing purposes. If your gaming patterns trigger a responsible gaming alert, jiliif may contact you via your registered mobile number with information about support resources — this is not a marketing communication and cannot be opted out of without Account closure. Visit our Responsible Gaming page for full details of available tools and support resources.

Amendments to this Privacy Policy

jiliif may update this Privacy Policy from time to time to reflect changes in data processing practices, regulatory requirements, or platform features. Where changes are material — meaning they affect your rights as a data subject or introduce new categories of processing — jiliif will notify registered Account holders via SMS to the registered mobile number and by posting a prominent notice on the Platform homepage.

The effective date and version number at the top of this document will be updated with each revision. Your continued use of the jiliif platform after the effective date of any material change constitutes acknowledgment of the updated Policy. If you do not accept the updated Policy, please contact jiliif's DPO to arrange Account closure and data handling in accordance with the applicable retention schedule.

Contact Information and Data Protection Officer

For any question, concern, or request relating to this Privacy Policy or the handling of your personal data by jiliif, please contact us using the following channels: